Cookie Policy

Cookie Policy

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer, table or mobile device when you access our website. They are not harmful to your devices (like a virus or malicious code).

How we use cookies

Like many sites, we use "cookies" to collect information and to help provide you with an improved customer experience. Their most common use is to identify whether or not you have been on a website before, which items you looked at and if you placed anything in your basket but did not go through with the transaction.

When you next log on to our website, your computer, tablet or mobile device's stored cookies will send a message to our website to let it know you have been there before. This is why you may notice your basket contains the items you last put in there without buying them , or similar products to those you have purchased in the past pop up as side adverts.

We have set out brief details of the cookies and similar technologies we use together with an overview of why we use them. To understand the table it is useful to know the following:

  • cookies have a lifetime. Some only last until you close your browser or a short time. These are called 'session cookies'. Some last longer though, for example, to allow a website to recognise you when you return to them. These are called 'persistent cookies'.
  • cookies placed directly by a website owner (like us) are known as 'first party cookies' and most modern websites also use technology provided by other people/businesses. Cookies placed by other parties are known as 'third party cookies'.

Performance cookies What are they? These cookies collect information about how you use our websites, for example which pages you go to most often and if you get an error message. These cookies are used to improve how our website works.

Cookie Name What is it used for? Other information
PHPSESSID Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
_gat_gtag_UA_175923644_1 This cookie is part of Google Analytics and is used to limit requests (throttle request rate).

How can you manage cookies?

If cookies are enabled on your computer, tablet or device, it means you are able to enjoy a full browsing experience. Allowing cookies to run means you can access the full features of our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Many cookies will be 'session' based, which means when you close your browser, they are removed. These cookies are primarily to help retain information when navigating around the site, for example the cookie 'has_js'. This is a fairly common cookie that can be utilised by websites to quickly check if the user has JS enabled. The behaviour of the website can then be altered, should the user not have JS.

Other cookies can be 'time-based', where they last for however long is specified by the cookie. These cookies will remain, even after closing the browser. An example of this can be found within YouTube (including embedded videos) - the volume control is remembered from the last time you set it.

The main way to see what cookies are enabled and to manage cookies that are set on your computer, tablet or device is through adjusting your web browser settings. To manage cookies on your smart phone or tablet please refer to your user manual.

Here is the guidance for PCs:

Google Chrome
  1. Click on Cog at the top of your browser window and select Settings
  2. Scroll down until you see 'Show Advanced Settings' and click
  3. Locate the 'Privacy' section, and select the 'Content settings' button
Microsoft Internet Explorer
  1. Click on 'Tools' or the Cog (dependant on version) at the top of your browser window and select 'Internet options'
  2. Click on the 'Privacy' tab
Mozilla Firefox
  1. Click on the 'Firefox' menu at the top of your browser window and select Options
  2. Then select the Privacy icon
Safari
  1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  2. Click on 'Security'
Opera
  1. Click on the 'Opera' menu at the top of your browser window and select 'Settings' then click 'Preferences'
  2. Select the 'Advanced' tab, then select 'Cookies' option

Updates to this cookie policy

We regularly review the cookies we and our suppliers use to continually improve our services to you. As a result, we will need to change this policy from time to time to keep it accurate and up to date. Whenever we change this policy, we will post a revised version on our website. That way, you can check to see if you’re still happy and adjust your browser settings if you want to before proceeding any further.

Links and embedded content

Our website links to and embeds content from other websites, including in particular in relation to our maps function. A link or 'frame' does not represent any recommendation or endorsement by us and does not mean that we have an association with the linked website(s). We are not responsible for the content or privacy policies of these websites, nor for the way in which information about their users is treated. For more information regarding the privacy practices of these websites please contact them directly.

Contact us

You’re welcome to get in touch with us to discuss our use of cookies or your information at any time. If you have any questions or complaints, please contact us at Salamander (Engineering) Limited, Unit 7 Plantation Road, Burscough Industrial Estate, Ormskirk, L40 8JT or on +44 (0) 1704 336 089 or by email at info@salamanderplumbing.com

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